Often, it takes time to find success.
It was 15 years ago today that Disney Institute opened a campus in the area that is now Saratoga Springs Resort and Spa near Downtown Disney. The campus offered a variety of “leisure learning” activities such as cooking and landscaping classes. Eventually, the campus closed and many thought Disney Institute closed with it. But we’re still here, better than ever.
We always offered business programs in addition to the leisure classes. It took us some time, though, to realize that the business programs are our sweet spot. So now we travel the world teaching Disney best practices in leadership, management, service, loyalty and innovation. The programs often include behind-the-scenes experiences at Disney Parks, where you get to see first-hand how Disney keeps things running every day. It’s a pretty cool way to learn from one of the world’s most admired companies.
Here’s programming director Bruce Jones with more on what we do and how we do it.