Walt Disney and Mickey Statue at Cinderella Castle

New Audio Description Technology Describes Outdoor Locations for Disneyland Park Guests with Visual Disabilities

posted on July 6th, 2011 by Betsy Sanchez, Manager of Media Relations, Disneyland Resort


Since November 2009, Disneyland Resort guests with visual disabilities have had access to an audio description service available on Disney’s Handheld Device that describes visual elements of more than 20 attractions at Disneyland and Disney California Adventure parks – more fully immersing them into our attractions and storytelling.

Today, we are pleased to announce that we are now enhancing that service to include descriptions of outdoor locations in Disneyland park. (Due to our ongoing expansion, the enhanced service will be available at Disney California Adventure park beginning in 2012).

New Audio Description Technology Describes Outdoor Locations for Disneyland Park Guests with Visual Disabilities

The 7.2-ounce device, which was created by Disney engineers, utilizes wireless technology to pinpoint its location and features an interactive audio menu that allows guests to choose the type and amount of information they would like to receive from a list of options, ranging from a description of their surroundings to details about nearby attractions, restaurants and entertainment.

In addition to the enhanced audio description service, the device continues to offer services to guests with hearing disabilities including Handheld Captioning, which displays text in specific attractions and areas, and Assisted Listening, which provides amplified audio at several attractions.

If you would like to take advantage of these services, visit Guest Relations at Disneyland or Disney California Adventure park. There is no cost (a fully refundable $25 daily deposit is required) and it is available on a first-come, first-serve basis.

For more information about services for guests with disabilities, visit www.disneyland.com or contact Disneyland Information at 714-781-7290.

  • Share: 

Tagged: , ,

Filed: Disney California Adventure Park, Disneyland Park, Disneyland Resort

4 Comments

1

Shaunnon from GA on July 6th, 2011 at 6:20 pm

Are these devices, (even without the outdoor descriptions) available at DisneyWorld? My wife is hard of hearing and normal hearing aids don’t help, but a portable, hand held captioning device would do wonders for her.

2

Dave on July 6th, 2011 at 8:08 pm

Let me start by saying I think this is fantastic idea.

I now find myself wondering if the experience would end up being a little like playing The Colossal Cave (ADVENT)…

“The Hub: You are standing at the foot of Main Street. In front of you is a large bronze statue of a man and a large mouse. There are paths leading North, South, East and West. There is a popcorn wagon here.”

…only the location aware technology would make moving around a whole lot easier than the old two-word parsers! 8-)

3

John on July 7th, 2011 at 12:41 am

Iam the first totally blind person ever hired at the Disney company and was proud to have the opportunity to attend the ceremony and test the device today. It is an amazing technological break through and really makes visiting the parks possible in the event you are by yourself. The developers are to be congratulated and I can’t wait for future upgrades!

4

Alexander on July 8th, 2011 at 4:04 am

Is the title wrong?

Isn´t “Disneyland Park” the official name for the Paris MK only?

4 Comments