Since November 2009, Disneyland Resort guests with visual disabilities have had access to an audio description service available on Disney’s Handheld Device that describes visual elements of more than 20 attractions at Disneyland and Disney California Adventure parks – more fully immersing them into our attractions and storytelling.
Today, we are pleased to announce that we are now enhancing that service to include descriptions of outdoor locations in Disneyland park. (Due to our ongoing expansion, the enhanced service will be available at Disney California Adventure park beginning in 2012).
The 7.2-ounce device, which was created by Disney engineers, utilizes wireless technology to pinpoint its location and features an interactive audio menu that allows guests to choose the type and amount of information they would like to receive from a list of options, ranging from a description of their surroundings to details about nearby attractions, restaurants and entertainment.
In addition to the enhanced audio description service, the device continues to offer services to guests with hearing disabilities including Handheld Captioning, which displays text in specific attractions and areas, and Assisted Listening, which provides amplified audio at several attractions.
If you would like to take advantage of these services, visit Guest Relations at Disneyland or Disney California Adventure park. There is no cost (a fully refundable $25 daily deposit is required) and it is available on a first-come, first-serve basis.
For more information about services for guests with disabilities, visit www.disneyland.com or contact Disneyland Information at 714-781-7290.