Innovations at Disneyland Resort

Every Role a Starring Role – Disneyland Resort Nurses

posted on May 12th, 2011 by David Gill, External Communications Specialist, Disneyland Resort.


The Disneyland Resort is very similar to a small city. It’s home to architects, landscapers, engineers and dozens of other occupations – including nurses.

This week – National Nurses Week – we celebrate our very own team of registered nurses who respond to guest needs throughout our Resort and around the clock. Trained in everything from basic first aid to life-saving skills, they truly can make all the difference in a guest’s visit.

Hear from Melissa in the video below as she shares how her role helps deliver the magic!

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Filed: Behind the Scenes, Cast Member Profiles, Disneyland Resort

Disneyland Resort Arborists Branch Out on Arbor Day

posted on April 29th, 2011 by David Gill, External Communications Specialist, Disneyland Resort.


Happy Arbor Day! Few people know that the Disneyland Resort has more than 17,000 trees, all maintained by a talented team of arborists. For the past 18 years, the group has branched out into the community in honor of Arbor Day – planting a tree at a local school to provide shade.

Today, we are honoring them by sharing with you the hard work and dedication they bring to the Disneyland Resort as they monitor and maintain the health of every tree in our parks and at our hotels.

Watch the video below to hear from Disneyland Resort Arborist Christopher Smith and take a peek at the magic behind the landscape that millions of guests enjoy each year.

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Did You Know? Fast Facts from the Disneyland Resort, Part Six

posted on April 13th, 2011 by David Gill, External Communications Specialist, Disneyland Resort.


Happy EARTH MONTH! This is our sixth video in the “Did You Know?” series – in which cast members share information about the Disneyland Resort.

Did you know every time a Disneyland Resort cast member recycles a bottle or can at work we benefit Canine Companions for Independence, a nonprofit organization? How? Take a look at this video to find out!

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Every Role a Starring Role – Disneyland Railroad Steam Trains Fueled by French Fry Oil

posted on April 12th, 2011 by David Gill, External Communications Specialist, Disneyland Resort.


You heard that right! For more than two years, the Disneyland Railroad steam trains have been powered by biodiesel made from recycled cooking oil – used to make french fries and other foods – at the Disneyland Resort. Our use of biodiesel saves approximately 200,000 gallons of petroleum diesel each year.

In celebration of Earth Month, we’d like to introduce you to our steam train engineers and the maintenance team that keeps the five environmentally-friendly locomotives running smoothly and on time at Disneyland park.



Meet more cast members from the Disneyland Resort:

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Filed: Cast Member Profiles, Disneyland Park, Disneyland Resort

Every Role a Starring Role – Inside the Custodial Guest Services Role at Disneyland Resort

posted on March 31st, 2011 by David Gill, External Communications Specialist, Disneyland Resort.


Meet the Disneyland Resort’s newest artists – the custodial guest services team. That’s right! In addition to upholding Walt Disney’s original vision to keep the parks clean for our guests, this team recently began drawing Disney characters on the ground using the tools of their trade – a pan, a broom and a little water.

These individuals are called custodial guest services cast members for a reason. Their very visible presence in the parks allows them to answer guest questions, create personal connections and – now – entertain through character water art. The daily variety in this role makes it an exciting one to play. Watch the video below to hear from Allison, a custodial guest services trainer here at the Disneyland Resort.

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Breakfast After Dark for Third Shift Cast Members at Disneyland Resort

posted on March 17th, 2011 by David Gill, External Communications Specialist, Disneyland Resort.


Breakfast After Dark for Third Shift Cast Members at Disneyland Resort

People often ask me how it is that the Disneyland Resort is in tip-top shape when the first guests begin to come through the front gates in the morning. Well, when the sun goes down and the last guest exits our parks, magic happens.

We’ve introduced you to some of our “third shift” magic makers in the past, including scuba divers and horticulturists. Today, our hats go off to all 1,400 cast members who maintain the Resort while most of us are asleep. Last night, at an annual celebration breakfast – or lunch or dinner, depending on how you look at it – Disney leaders thanked and acknowledged the cast during a TRON-themed event at the Disneyland Hotel.

To truly get a feel for the varied work they do, here’s a sample of the roles played by “third shift” cast members: engineer, mechanic, custodian, painter, designer, arborist – and the list goes on. Their talents allow you to fully enjoy each visit to the Disneyland Resort.

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Cast Members ‘Flashback’ for Charity at Disneyland Resort

posted on March 15th, 2011 by David Gill, External Communications Specialist, Disneyland Resort.


Regardless of one’s role at the Disneyland Resort, any cast member can take to the stage. I’m not a stage performer, but I’ve performed at the Hyperion Theatre in Disney California Adventure park twice in my eight years here. The opportunity came through Flashback, an annual Broadway-style musical put on by more than 250 Disneyland Resort cast members who divide into teams to compete in four mini musicals.

This feel-good production takes place in front of an audience of friends, family and co-workers after the park closes to guests.

Collectively, more than 30,000 VoluntEAR hours go into preparation for the show while ticket sales help to raise funds for charity. This year, $10,000 was donated to Anaheim Ballet. Through that organization’s Step Up program, scholarships are granted to children in need who have a passion for the arts.

From beginning to end, participating in the event is a lot of fun. The video below gives a glimpse into the hard work and talent that goes into making Flashback.

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Every Role a Starring Role – Disneyland Resort Candy Makers

posted on February 23rd, 2011 by David Gill, External Communications Specialist, Disneyland Resort.


Hi, I’m David, external communications specialist at the Disneyland Resort. One of my roles is to produce video segments introducing you to the Resort’s talented cast members and the roles they play. In my eight years here, I have met hundreds of people who bring the magic to life and I look forward to highlighting them in the coming months.

I can’t think of a better team to start with than one I have a particular “sweet spot” for – the candy makers. One of my personal Disneyland park memories is standing on Main Street, U.S.A., as a 6-year-old, watching the parade with a handful of candy from Candy Palace and wondering, “Where did all this candy come from?”

Last week, I had the opportunity to learn how the Resort’s candy makers use their craft to create delicious treats – to be consumed in moderation of course – for millions of guests each year. They took me to three candy-making locations: Candy Palace, Marceline’s Confectionery in Downtown Disney and the main production kitchen backstage at Disney California Adventure park.

The most interesting part of the candy-making process is the level of detail that goes into each piece, making it a unique work of art. Check out this video to get a glimpse at what it’s like to be a candy maker at the Disneyland Resort.

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Filed: Behind the Scenes, Disney California Adventure Park, Disneyland Park, Disneyland Resort