Yakitori House Restaurant at Epcot

New Magical ‘Once Upon a Time’ Photo Opportunity to Celebrate the Arrival of ‘Frozen’ Characters to Storybrooke

posted on October 12th, 2014 by Kelly Glassburn, Manager of Marketing & Communications, Disney’s PhotoPass Service


On Sunday nights this fall you’ll find me snuggled with my favorite blanket anxiously waiting for the latest episode of ABC’s “Once Upon a Time” to air. As a fan of Hook – I mean the show – I was excited to hear that some of my favorite “Frozen” characters would be visiting Storybrooke.

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In celebration of the arrival of Elsa, Anna and Kristoff Disney PhotoPass and ABC’s “Once Upon a Time” have teamed up to provide you with an exclusive “Once Upon a Time” Magic Shot at Disney’s Hollywood Studios. A Disney PhotoPass Photographer will take your photo in front of a “Once Upon a Time” background, then when you visit MyDisneyPhotoPass.com and claim your photo you’ll find a magical surprise – Elsa and The Evil Queen have joined you!

To make this celebration extra special, your “Once Upon a Time” Magic Shot is complimentary for a limited time! Just have your photo taken at the location at Disney’s Hollywood Studios, claim your photo at MyDisneyPhotoPass.com and download your “Once Upon a Time” Magic Shot for no charge*.

Catch up with The Evil Queen, Elsa, Anna and Kristoff on “Once Upon a Time”, SUNDAYS 8|7c on ABC.

Disclaimer:

*Separate theme park admission required. Online registration required. Download is available only at www.MyDisneyPhotoPass.com for a limited time and is not available at any Theme Park or Resort locations. Download is restricted to personal non-commercial use only. Not responsible for lost or missing photos. Your ability to download your photo will expire based on the www.MyDisneyPhotoPass.com storage policy. Be sure to download your photo before it expires. Subject to restrictions and change without notice.

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Filed: Disney's Hollywood Studios, Walt Disney World Resort

Capture All Your Mickey’s Not-So-Scary Memories with a One Day Memory Maker

posted on October 10th, 2014 by Kelly Glassburn, Manager of Marketing & Communications, Disney’s PhotoPass Service


Halloween memories are extra special in my family … as it’s the one time of year where I can get my boys to get in a photo without me begging them to pose! There’s something about getting dressed up in their costumes, especially if we are headed out to Mickey’s Not-So-Scary Halloween Party to meet some of our favorite characters.

This is one of my favorites, of my tough guy muscling up to meet our favorite Space Ranger and intergalactic superhero.

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At this year’s event, there’s an opportunity for party guests to purchase a new product that we’re currently testing – a one day Memory Maker.

Now through October 31, a one day Memory Maker entitlement can be added to your Mickey’s Not-So-Scary Halloween Party ticket for only $39. All of your Disney PhotoPass photos taken on the day your event ticket is used, including character encounters and select dining and attraction photos are included — no matter how many you get or if they were taken earlier in the day before Mickey’s Not-So-scary Halloween Party!

And don’t worry … if you aren’t able to make it to this year’s party, no trick, we’ve got a special TREAT for you! Simply log into your My Disney Experience account and claim PhotoPass ID COMEJOINTHEPARTY to receive a unique Bonus shot of some of our favorite ghosts! HINT: “We’ve got 999 happy haunts here, but there’s room for a thousand ..!”

So don’t delay … visit any ticket booth at the Transportation and Ticket Center for more information and to add the one day Memory Maker entitlement to your Mickey’s Not-So- Scary Halloween Party event. (Don’t worry if you have already purchased your Mickey’s Not-So-Scary Halloween Party ticket – you can still add the one day Memory Maker test product the night of your event!)

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Filed: Magic Kingdom, My Disney Experience, Special Events, Walt Disney World Resort

Photos, Videos Capture Your Seven Dwarfs Mine Train Ride at Walt Disney World Resort

posted on September 18th, 2014 by Kelly Glassburn, Manager of Marketing & Communications, Disney’s PhotoPass Service


“Heigh-ho, Heigh-ho, it’s off to work we go!” That song brings up such great memories from my childhood favorite, “Snow White and the Seven Dwarfs.” We’ve been busy working on top-secret enhancements to the Disney PhotoPass Service and the Memory Maker product, and we’re excited to announce a new “gem” today.

Seven Dwarfs Mine Train Seven Dwarfs Mine Train

What would you say if I told you that you could take home a special gem that would have you reliving all the fun and excitement of your moments aboard the Seven Dwarfs Mine Train attraction … your race through the diamond mine as you whisked across the rolling stone bridges, through diamond pass and into the forest to the Dwarfs’ cottage?

Just released today, we are excited to add a photo and video memento at Seven Dwarfs Mine Train. Now, when you ride the attraction with a MagicBand and a linked Memory Maker entitlement you will have your photo and video automatically associated to your My Disney Experience account.

You’ll also be able to view, download and share the photo and video of your Family & Friends Connections and Managed Guests who also experienced Seven Dwarfs Mine Train while wearing a MagicBand.

So, hop aboard Seven Dwarfs Mine Train with fellow miners and begin collecting your magical memories with your MagicBand and Memory Maker.

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Filed: Magic Kingdom, MagicBands, My Disney Experience, MyMagic+, Walt Disney World Resort

MyMagic+: Video Captures Your Twilight Zone Tower of Terror Drop at Walt Disney World Resort

posted on August 13th, 2014 by Kelly Glassburn, Manager of Marketing & Communications, Disney’s PhotoPass Service


Why is it that the things that scare us the most are often the experiences we are drawn to again and again? I hate creepy crawlies, but when asked if I want to hold something like a giant tarantula … I always say yes! Or, when presented with the opportunity to drop 13 stories when you are really afraid of heights … you buckle up, close your eyes, and hope that you don’t embarrass yourself in front of a group of fellow thrill seekers.

Better yet, how many times have you wished to have those scary (but exhilarating) moments captured on video? The look, the screams, the panic and ultimately the relief on our faces when the moment is over – what if you could relive that experience over and over again with video? How cool would that be?

Well, guess what? Disney PhotoPass Service has introduced some awesome new technology, which will enable guests with a MagicBand and an active Memory Maker entitlement who ride The Twilight Zone Tower of Terror to receive a video memento of their 13-story drop! The video is automatically associated to your My Disney Experience account, and any linked Family & Friends and Managed guests on your account will also be able to view and share the video. Check it out!

So, get ready for a whole new level of memorable thrills if you have a MagicBand and Memory Maker! And if you are that guy, or that girl, who screams like a banshee on this attraction, we’ll let you relive that magical memory again, and again, and again.

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Filed: Disney's Hollywood Studios, MyMagic+, Walt Disney World Resort

Disney PhotoPass Service Now Available at Disneyland Paris

posted on May 14th, 2013 by Kelly Glassburn, Manager of Marketing & Communications, Disney’s PhotoPass Service


What better way to mark the celebration of the 21st anniversary of Disneyland Paris than to provide guests with an amazing way to capture their vacation memories? That’s right, Disney PhotoPass Service is now launching at Disneyland Paris as part of an extensive overhaul of our guest photography service.

The goal? Simple: To provide guests with an amazing way to get everyone in the picture and capture lasting memories of a lifetime.

Here are some great shots from the new Meet Mickey Mouse (Rencontre avec Mickey) and Princess Pavilion experiences, which truly show the quality of the memories that are made in these two locations!

Disney PhotoPass Service Now Available at Disneyland Paris

One of the Disneyland Paris PhotoPass Photographers capturing an amazing Meet & Greet moment with Mickey that will be cherished for a lifetime! Disney PhotoPass Service Now Available at Disneyland Paris

New character experiences, a new PhotoPass brand, and an all-new way to view all of your park photos together…it kind of makes you want to jet across the ocean to get your Disneyland Paris on, and sourire pour la caméra!


Read on for more updates from Disneyland Paris:

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Exclusive Disney PhotoPass ‘Magic Shots’ Available During Mickey’s Not-So-Scary Halloween Party at Magic Kingdom Park

posted on October 5th, 2012 by Kelly Glassburn, Manager of Marketing & Communications, Disney’s PhotoPass Service


There are two things that I look forward to every fall: pumpkin-flavored lattes and Mickey’s Not-So-Scary Halloween Party. Sweets, laughs and costumes – what’s not to love?

This year, Disney PhotoPass photographers have a ghostly surprise for guests attending the event: two exclusive “Magic Shots” featuring the Hitchhiking Ghosts. Available during Mickey’s Not-So-Scary Halloween Party event nights only, photographers located in front of The Haunted Mansion, Liberty Square and the Adventureland bridge will pose you and your family alongside the iconic Disney Parks ghosts.

Exclusive Disney PhotoPass 'Magic Shots' Available During Mickey’s Not-So-Scary Halloween Party at Magic Kingdom Park

While they might not be visible to the naked eye, the Hitchhiking Ghosts will appear in your photo just like magic. These exclusive Magic Shots have become a Disney PhotoPass Service Halloween tradition and make a unique souvenir of your visit to Magic Kingdom Park during Mickey’s Not-So-Scary Halloween Party.

Once the Magic Shot has been captured, a photographer will provide a PhotoPass card you can take to a PhotoPass Sales Center or enter the 16-digit code on the back of the card at DisneyPhotoPass.com to view your photos.

Want to take these exclusive Magic Shots and your Walt Disney World Resort memories home for one price? Disney PhotoPass Service’s newest product Disney PhotoPass+ might be right for you. With Disney PhotoPass+, you can have all your PhotoPass photos and participating attraction and dining photos for one price. Click here for more information and to order Disney PhotoPass+.

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New Disney PhotoPass+ at Disneyland Resort and Walt Disney World Resort Available for Pre-Order

posted on July 17th, 2012 by Kelly Glassburn, Manager of Marketing & Communications, Disney’s PhotoPass Service


New Disney PhotoPass+ Available for Pre-Order

If you haven’t heard, we’ve launched our Disney PhotoPass+ for Disneyland Resort and Walt Disney World Resort! And today, I wanted to share a new way to save on PhotoPass+ packages at both resorts this summer – it’s by pre-ordering online before your next visit.

It’s easy to pre-order. Just visit our special Disneyland Resort and Walt Disney Resort PhotoPass+ pages and look for the “order” button. We’ve also included more details on the benefits, but here’s a quick look at what’s included:

  • A voucher to exchange for your Disney PhotoPass+ card
  • Disney’s Photo Gallery CD with hundreds of stock photos
  • A unique code to create and order a Photo CD
  • Print packages at select dining locations
  • Digital photos from select attractions

Read more about Disney’s PhotoPass service in the posts below:

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PhotoPass Photographers Make Picture Perfect Memories Happen at Walt Disney World Resort

posted on February 28th, 2012 by Kelly Glassburn, Manager of Marketing & Communications, Disney’s PhotoPass Service


Park Goers Pose for Disney PhotoPass Photographers at Walt Disney World Resort

Being part of a team that snaps an average of 300,000 photos a day, you would think there isn’t any time left to actually be a part of those memories – but that’s not the case for Disney PhotoPass photographers. Doug Fey, guest service manager for Disney PhotoPass, was recently reminded that taking photos is just a small part of the magic created by photographers every day.

While waiting in line to pay for his groceries, Doug was approached by a gentleman who asked, “Do you work with PhotoPass?” Doug remembered taking a photo with their camera and explaining PhotoPass, pointing to the next photographer up Main Street, U.S.A. and proclaiming, “That’s the best photographer at Walt Disney World Resort right there!” The gentleman, whose son has Down syndrome, quickly began telling Doug about all the poses the photographers had his son make while his son was in the background proudly recreating them. Doug started explaining that photographers are trained to do this, but he was cut off by the father who said, “You don’t understand, my son is not like that. He’s an introvert. It takes a week to get him to be comfortable with a relative and your photographers drew him out, making him feel so special that all he wanted to do was pose for the camera all day.”

Doug was touched by this encounter and the following morning thanked his team of photographers. I would like to thank Disney PhotoPass photographers too for making memories like this happen.

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Wounded Veteran Walks with American Flag at Magic Kingdom Park

posted on January 6th, 2012 by Kelly Glassburn, Manager of Marketing & Communications, Disney’s PhotoPass Service


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In a year of celebrating Memories at Disney Parks, some just have a way of stopping your heart. Disney’s PhotoPass photographers recently captured this photo at the daily Flag Retreat ceremony at Magic Kingdom Park, of wounded veteran and two-time Purple Heart recipient, Army Sgt. Cesar Sanchez from Miami, Fla. Although still recovering from his injuries overseas, Sgt. Sanchez insisted on leaving his electric wheelchair to walk the flag down Main Street, U.S.A., saying “If it’s for the colors, I’ll walk.” Cast members who assisted with the ceremony that day were stunned by his courage and resolve to honor the Stars and Stripes.

Talking with Sgt. Sanchez was one of the most moving conversations I’ve ever experienced.

Sgt. Sanchez shared that he was injured while deployed to Afghanistan in 2009, serving in an elite Army company responsible for finding and clearing improvised explosive devices. He was injured during one such mission, but calmly reminded me that it was his job to do so. Stunned silence was really all I could offer in return and a meager, “thank you” squeaked out between a few tears, hiccups and deep breaths.

I have communicated several times with Sgt. Sanchez, who asked that I work with his wife Farrah to share his story with Disney Parks Blog readers. She explained he almost died in the explosion and is still undergoing physical therapy for his injuries. Sgt. Sanchez received both Purple Hearts on that mission because he insisted on doing the sweep first, before leading the rest of his team into the danger zone. It was this selfless act that resulted in the explosion of only the vehicle that Sgt. Sanchez was traveling in, saving countless members of his team.

Farrah wanted to add: “Please tell everyone how proud my husband and I were to join the Army and serve our country. We love our jobs! I also want everyone to know how proud (daughter) Emily and I are of Cesar and how very much we love him still.” Again, I was rendered speechless.

So remember the next time you see a photo that moves you like this one did for us, that there is always a story to be told! We salute Sgt. Sanchez , his wife Farrah and all of the other members of the United States Armed Services, for answering the call of duty, and for their dedication and sacrifice to our country.

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Filed: Magic Kingdom, Walt Disney World Resort

Take Advantage of Disney’s PhotoPass’ Black Friday Deal

posted on November 24th, 2011 by Kelly Glassburn, Manager of Marketing & Communications, Disney’s PhotoPass Service


If you haven’t visited the Disney Parks lately, you are missing out on some of the most spectacular holiday decorations in the world! From twinkling holiday lights to festive new shows, the opportunities to create and capture your holiday memories are endless. The parks offer a great backdrop for your “official holiday family photo,” but don’t forget the power of the candid moments. Some of our favorite family photos (much to my mother’s chagrin) are not the ones perfectly posed but rather those that really capture the essence of the season.

Here are just a few of our recent favorites, taken by our Disney’s PhotoPass photographers:

Holiday Photos From Disney's PhotoPass at Disney Parks Holiday Photos From Disney's PhotoPass at Disney Parks
Holiday Photos From Disney's PhotoPass at Disney Parks Holiday Photos From Disney's PhotoPass at Disney Parks

So while you’re busy decking the halls, mark your list for a holiday visit to your favorite Disney park and smile for our photographers! You may find that your “Goofiest” shot is the most memorable one of all!

P.S. – Because we know you’ll have a favorite holiday moment captured by our photographers, visit our Facebook page tomorrow (Nov. 25) for a special holiday discount treat!

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Filed: Disneyland Resort, Walt Disney World Resort