Disneyland Park, Haunted Mansion

Disney PhotoPass Service Simplifies Access to Walt Disney World Photos, Videos

posted on October 28th, 2014 by Sandi Wallace, Walt Disney World Communications


With attraction photos, you can capture some amazing Disney moments. And now, Disney PhotoPass Service is making it even easier for you to collect those memories.

Beginning today, if you’re wearing an active MagicBand on select Walt Disney World Resort attractions, your photos will be automatically associated to your My Disney Experience account. You don’t have to do anything. In fact, if you’ve worn your MagicBand on one of the participating attractions in the last 45 days, you should be able to find that photo in your account now.

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Don’t have a MagicBand? Don’t worry. We’re making it easier for you, too. Today we turned on new touch points at Magic Kingdom Park (Buzz Lightyear’s Space Ranger Spin, Space Mountain, Splash Mountain). So after you ride, simply find your photo on the preview wall and touch your park ticket or Memory Maker card to the touch point to associate your photo. We expect to have photo touch points installed at Epcot, Disney’s Hollywood Studios and Disney’s Animal Kingdom theme parks by mid-November.

Beginning soon, guests wearing active MagicBands will have attraction videos automatically associated to their accounts. Videos are currently available for Seven Dwarfs Mine Train and The Twilight Zone Tower of Terror.

Just like attraction photos, if you’ve worn your MagicBand on one of the participating attractions in the last 45 days, you should be able to find that attraction video in your account soon. Guests will be able to view these videos in their accounts, but a Memory Maker entitlement is required to download and share them.

Just remember that all Disney PhotoPass photos and videos expire 45 days after they are taken. So be sure to log in to your account to secure your memories before they expire.

And watch for more exciting news coming from Disney PhotoPass Service soon!

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Filed: Disney's Animal Kingdom, Disney's Hollywood Studios, Epcot, Magic Kingdom, MagicBands, My Disney Experience, MyMagic+, Walt Disney World Resort

Disney’s MyMagic+ Honored with ‘Innovation by Design’ Award

posted on October 17th, 2014 by Thomas Smith, Social Media Director, Disney Parks


We’re pleased to share that MyMagic+ – our collection of tools taking the guest experience to the next level at the Walt Disney World Resort – was recently honored with an “Innovation by Design” award by the popular magazine and website, Fast Company.

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MyMagic+ received the top spot in the “Experience Design” category when Fast Company revealed the 10 best designs of the year at their annual “Innovation by Design” Awards and Conference in New York City. Winning entries were honored as the smartest, most ambitious design experience developed in concert with business and culture.

As we’ve shared here on the Disney Parks Blog, MyMagic+ is a new way for guests to experience an even more magical Walt Disney World vacation, with FastPass+, Disney’s MagicBand and the My Disney Experience website and app.

Congratulations to the MyMagic+ teams working on this award and all of the cast members assisting in the ongoing evolution of the guest experience at the Walt Disney World Resort.

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Filed: FastPass+, MagicBands, My Disney Experience, MyMagic+, Walt Disney World Resort

Details About ‘Link-It Later’ and Accessories for Retail MagicBands at Walt Disney World Resort

posted on September 19th, 2014 by Steven Miller, Merchandise Communications Manager


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I recently shared a look at how guests can use retail MagicBands and accessories to show their Disney Side when visiting Walt Disney World Resort. Today, I have additional details about a new option for retail MagicBands called “Link-It Later,” and a look at some of the newest MagicBandits coming soon to select merchandise locations in Florida.

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We offer retail MagicBands for purchase as an option for guests who may not be staying at a Walt Disney World Resort owned and operated hotel but want to take advantage of some cool technology during their visit. Typically, guests must present one of the following for retail MagicBands to be linked at the time of purchase: valid theme park admission, Memory Maker card or an active MagicBand.

With the “Link-It Later” option, guests will be able to purchase solid-colored MagicBands (available in seven colors) and link them to a valid theme park admission at a future date. This new option lets guests purchase MagicBands as gifts.

The graphic MagicBands, like the Haunted Mansion-themed one or the MagicBands featuring characters from Disney’s “Frozen,” can’t be linked later at this time.

“Link-It Later” is currently available in select retail locations at Walt Disney World Resort. It was recently expanded to participating off-site locations including Hotel Plaza Boulevard hotels in the Downtown Disney area, Disney liquidation stores in Florida, and the Disney merchandise shops at the Orlando International Airport.

Guests may visit their My Disney Experience account to associate MagicBands, using the “Link a MagicBand or Card” link.

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I also convinced the retail MagicBand development team to give you a sneak preview of new MagicBandits coming soon. These small characters or icons can be attached to the side of any MagicBand. I particularly like the retro “world” logo seen in the first image above. I also heard they are working on some MagicBandits featuring famous ghosts that like to follow guests home.

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Filed: MagicBands, My Disney Experience, MyMagic+

Photos, Videos Capture Your Seven Dwarfs Mine Train Ride at Walt Disney World Resort

posted on September 18th, 2014 by Kelly Glassburn, Manager of Marketing & Communications, Disney’s PhotoPass Service


“Heigh-ho, Heigh-ho, it’s off to work we go!” That song brings up such great memories from my childhood favorite, “Snow White and the Seven Dwarfs.” We’ve been busy working on top-secret enhancements to the Disney PhotoPass Service and the Memory Maker product, and we’re excited to announce a new “gem” today.

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What would you say if I told you that you could take home a special gem that would have you reliving all the fun and excitement of your moments aboard the Seven Dwarfs Mine Train attraction … your race through the diamond mine as you whisked across the rolling stone bridges, through diamond pass and into the forest to the Dwarfs’ cottage?

Just released today, we are excited to add a photo and video memento at Seven Dwarfs Mine Train. Now, when you ride the attraction with a MagicBand and a linked Memory Maker entitlement you will have your photo and video automatically associated to your My Disney Experience account.

You’ll also be able to view, download and share the photo and video of your Family & Friends Connections and Managed Guests who also experienced Seven Dwarfs Mine Train while wearing a MagicBand.

So, hop aboard Seven Dwarfs Mine Train with fellow miners and begin collecting your magical memories with your MagicBand and Memory Maker.

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Filed: Magic Kingdom, MagicBands, My Disney Experience, MyMagic+, Walt Disney World Resort

Show Off Your Disney Side at Walt Disney World Resort with Retail MagicBands and Accessories

posted on September 5th, 2014 by Steven Miller, Merchandise Communications Manager


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My fellow author Tom Smith recently shared some details about My Disney Experience – a key component of MyMagic+ at Walt Disney World Resort. Today, I wanted to highlight a fun way to show your Disney Side using another element of MyMagic+ – retail MagicBands and accessories.

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Guests staying at a Disney Resort hotel already receive a MagicBand in their choice of select colors. We also offer retail MagicBands which are great for guests who may not be staying at a Disney Resort hotel but want to take advantage of some cool technology during their visit.

There are currently seven different colors offered. You may also recall seeing some special graphic MagicBands at events like Frozen Summer Fun at Disney’s Hollywood Studios.

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I spoke with merchandiser Kevin-Michael Lezotte about how guests can show their Disney Side using MagicBands.

“There are a few ways guests can personalize their MagicBands before or during their visit,” explained Kevin-Michael. “We have ‘MagicBandits,’ which are small characters or icons that attach to the side of a MagicBand. We also have ‘MagicSliders’ and ‘CoverBands,’ both of which can slide over the tops of MagicBands. The latter is offered in large and small sizes depending on the size of a guest’s wrist. These accessories are a fun way for guests to show off their Disney Side while visiting Walt Disney World Resort.”

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The seven solid-color retail MagicBands are $12.95 each plus tax. Retails for other MagicBand accessories vary.

At the time of purchase, guests must present one of the following for retail MagicBands to be linked: valid theme park admission, Memory Maker card or an active MagicBand. If the item linked to is already connected with the guest’s My Disney Experience account, all existing plans – such as tickets, dining reservations, Disney PhotoPass Service, and FastPass+ selections – will seamlessly link and automatically be accessible via the new MagicBand. Guests who don’t have an established My Disney Experience account prior to purchasing a retail MagicBand can easily create one by visiting www.MyDisneyExperience.com.

It is important to note that the touch to pay option will only work for guests staying at Walt Disney World Resort owned and operated hotels who have establish charging privileges on their resort accounts.
You can find retail MagicBands and accessories in several merchandise locations throughout Walt Disney World Resort. The Disney Parks online store also carries select MagicBand accessories.

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Filed: MagicBands, My Disney Experience, MyMagic+, Walt Disney World Resort

New Merchandise Coming to Mickey’s Not-So-Scary Halloween Party at Magic Kingdom Park

posted on September 2nd, 2014 by Steven Miller, Merchandise Communications Manager


Mickey’s Not-So-Scary Halloween Party returned to Magic Kingdom Park at Walt Disney World Resort on September 1, 2014. This fun Halloween-themed event runs select nights from 7:00 p.m. to midnight through October 31. I’ve attended the event a few times during my time with Disney. It’s fantastic! I love that so many guests dress in costume and the entertainment is outstanding (okay, I’m also a big fan of the candy). This year, guests should look for some commemorative items created especially for this event, including apparel, pins, and, for the first time, a limited-edition graphic MagicBand.
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Presented in a decorative box, the limited-edition graphic MagicBand will include the event logo. It will have an edition size of 5,000 and will retail for $29.95 (plus tax). Guests must present one of the following for the MagicBand to be linked to at the time of purchase: valid theme park admission, Memory Maker card or an active MagicBand.
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Guests attending the event will also find a few apparel items for adults and kids, including both long and short sleeved options plus a ladies’ cut T-shirt. A slightly altered event logo was used for the limited-release pin.
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Speaking of pins, guests should look for a couple of different things, including individual limited-edition pins (Chip ‘n’ Dale with Clarice is my favorite), a boxed set, a framed set, and a limited-release mystery pin set.
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One final item wasn’t created specifically for Mickey’s Not-So-Scary Halloween Party but I thought it was perfectly themed for the event. It’s a limited release, graphic MagicBand that contains the infamous wallpaper from the Haunted Mansion attraction (retail is $24.95 plus tax). This item will also have to be linked at the time of purchase just like the aforementioned limited-edition graphic MagicBand.

Please visit the following Magic Kingdom Park locations to find these products:

Please note the Haunted Mansion-themed graphic MagicBand will only be sold at Magic Kingdom Park at this time. Guests do not have to attend Mickey’s Not-So-Scary Halloween Party in order to purchase it.

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Filed: Magic Kingdom, MagicBands, MyMagic+, Special Events, Walt Disney World Resort

365 (Consecutive) Days of Walt Disney World Resort Magic

posted on August 29th, 2014 by Darcy Clark, Marketing Manager, Downtown Disney at Walt Disney World Resort


When one of my Downtown Disney partners told me about Brent Dodge, an Annual Passholder who visited the four Walt Disney World Resort Theme Parks every day for 365 consecutive days, I couldn’t believe it. While I love the parks, just the idea of visiting every day while working full time has me exhausted!

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I wanted to find out more, so I spoke with Brent myself to find out why he did it. First things first, he confessed that he hadn’t really passed through the turnstiles (or, in our new era of MyMagic+, ventured through the main entrance touch points) for a full year, “there were actually three days that I didn’t visit a park. I was on a Disney Cruise” he shared. Well, 365 days of Disney attractions, then. Consider me impressed.

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Brent has been a Passholder since 2009, and currently carries the “Premier” pass, which also grants him access to Disneyland park. (I’d say he’s getting his money’s worth!) This Peter Pan’s Flight lover has visited the place where dreams come true since he was an infant, and when pressed for the “why” behind his latest all-year-long endeavor, he simply states, “Cause I’m a Disney nerd! If I live this close to Walt Disney World Resort, why wouldn’t I go every day? Especially when others are saving up thousands of dollars to go once in a lifetime.” Okay, he had me there.

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The “official” milestone was reached on August 13; of the estimated 2,200 days Brent has spent at the parks over his lifetime, that day ranks among his all-time-top Disney memories. “A friend surprised me with a custom t-shirt from Disney Design-a-Tee at Downtown Disney; it features my favorite character, Scrooge McDuck. A few other friends met me at Magic Kingdom Park with signs to celebrate, and we had a great view of the parade. We got to ride Peter Pan’s Flight, followed by another beloved attraction, Tomorrowland Transit Authority PeopleMover – three times!”

I’ll admit, it does sound pretty magical. While most of my days are spent at the Downtown Disney area, now that fall is fast-approaching, I plan to spend more time following in Brent’s footsteps and enjoying all that Walt Disney World Resort has to offer.

How about you … can you imagine a daily visit to the parks?

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Filed: Disneyland Park, Disneyland Resort, Downtown Disney, Magic Kingdom, MyMagic+, Walt Disney World Resort

MyMagic+: Video Captures Your Twilight Zone Tower of Terror Drop at Walt Disney World Resort

posted on August 13th, 2014 by Kelly Glassburn, Manager of Marketing & Communications, Disney’s PhotoPass Service


Why is it that the things that scare us the most are often the experiences we are drawn to again and again? I hate creepy crawlies, but when asked if I want to hold something like a giant tarantula … I always say yes! Or, when presented with the opportunity to drop 13 stories when you are really afraid of heights … you buckle up, close your eyes, and hope that you don’t embarrass yourself in front of a group of fellow thrill seekers.

Better yet, how many times have you wished to have those scary (but exhilarating) moments captured on video? The look, the screams, the panic and ultimately the relief on our faces when the moment is over – what if you could relive that experience over and over again with video? How cool would that be?

Well, guess what? Disney PhotoPass Service has introduced some awesome new technology, which will enable guests with a MagicBand and an active Memory Maker entitlement who ride The Twilight Zone Tower of Terror to receive a video memento of their 13-story drop! The video is automatically associated to your My Disney Experience account, and any linked Family & Friends and Managed guests on your account will also be able to view and share the video. Check it out!

So, get ready for a whole new level of memorable thrills if you have a MagicBand and Memory Maker! And if you are that guy, or that girl, who screams like a banshee on this attraction, we’ll let you relive that magical memory again, and again, and again.

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Filed: Disney's Hollywood Studios, MyMagic+, Walt Disney World Resort

Visiting Walt Disney World Resort? Check Out These Free Vacation-Planning Tools

posted on August 12th, 2014 by Jennifer Fickley-Baker, Social Media Manager


Are you planning a Walt Disney World Resort vacation but don’t know where to start? Well, there are actually a lot of complimentary vacation planning tools available out there that can help you plan the perfect trip for your family. Here are some of our favorites.

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  • WaltDisneyWorld.com – This essential planning website is where you can begin to explore our theme parks and resorts, buy theme park tickets, make resort and dining reservations, and more. You can also create set up a MyDisneyExperience profile, which lets you organize all of your vacation plans in one place, as well as select FastPass+ for specific attractions you want to experience during your vacation.
  • Disney Parks Vacation Planning DVD – When you order your free Disney Parks Vacation Planning DVD, you’ll discover a world of ways to make family memories together, including special tips on how to make the most of the magic. You can also watch online.
  • Walt Disney World Customized Maps – Our Customized Map tool allows you to explore our different theme parks and select the attractions and entertainment that are specific to your family’s interests and activity level. You can also have the maps printed and have them shipped directly to your door (US only).
  • Ratings & Reviews – Discover what other guests are saying about our Walt Disney World resorts, dining and attractions and start planning your must-sees today!
  • Disney Parks Moms Panel – Got a vacation-planning question? Ask the Disney Parks Moms Panel, our team of talented vacation planners that are ready and waiting to help.

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Filed: FastPass+, My Disney Experience, MyMagic+, Vacation Planning, Walt Disney World Resort

MyMagic+: Personalizing Your Disney Vacation with My Disney Experience

posted on August 6th, 2014 by Thomas Smith, Social Media Director, Disney Parks


Last month, we talked with our creative team about the resort flyovers now available with My Disney Experience – a key component of MyMagic+ at Walt Disney World Resort. Today, we’re talking with some of you about getting started on the web site and mobile app.

New to My Disney Experience? It’s the key to personalizing your entire visit. Getting started is easy – really, it’s done in just three steps.

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First, log on to the My Disney Experience website or download the newly redesigned mobile app to create your own account and customize your visit.

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Next, link any of your Walt Disney World Resort Hotel reservations and park tickets to your account planning page. If you don’t have reservations or tickets, both can be added later.

And the final step is the best part – selecting your favorite Disney attractions, shows and more with FastPass+ and booking dining reservations. You can also set up reminders for fireworks times, parades and character experiences along with many other features.

We’re just getting going with our MyMagic+ series so tell us what you’d like to know more about and check back for our next story.

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Filed: My Disney Experience, MyMagic+, Vacation Planning, Walt Disney World Resort