More Behind the Scenes Stories

Cast Member Spotlight: Wade Heath

Betsy Villalobos

by , Senior Manager, External Communications, Disney Parks, Experiences, and Products

Many of you would probably agree that the Disneyland Resort is the magic of Disney storytelling come to life, and as Walt Disney once said…”You can dream, create, design and build the most wonderful place in the world, but it requires people to make the dream a reality.”

Meet Wade Heath. Wade is a parking lead at the Disneyland Hotel and a fine example of how our cast brings the magic to life for you – our guests.

Wade Heath

Every day that Wade is at work he turns great vacations into unforgettable ones. Guests have even come back to the Resort from as far as Japan bearing gifts of gratitude, to thank Wade for making their time here so special. Because of his genuine, caring service – Wade was recently selected as the 2010 Outstanding Lodging Employee of the Year by the American Hotel & Lodging Association – that means they consider him the best in the country!

Wade truly cares about people and it shows in his interactions with guests and co-workers. Cast members like him are what makes Disney โ€“ Disney. Watch this video to see what co-workers have to say about him and hear from Wade.


  • Congrats wade!!!!! There need to be more people like you in the world making a positive difference in peoples lives. AWESOME JOB!!!!!

  • Wade-Congratulations on your receiving a great prize!
    You forever remain a very special memory in my visit Disneyland:)
    I can’t thank you enough and I just want you to know how thrilled I am to have met you! We always love you, Wade:D

  • Absolutely fantastic, Wade! Congrats!

  • Congratulations Wade! I know you would make Walt Disney proud!

  • I haven’t stayed at the Disneyland hotel but Wade thanks for doing an awesome job and to the others at Disney who make every trip special. Thank you for keeping Walt’s vision alive.

  • Wade, thank you for treating all your guests with that special touch. I have stayed at the Disneyland Hotel many times and the service is fantastic!!

  • The guest service at Disneyland Hotel (I haven’t stayed at the others, but I assume they are just as awesome) is incomparable to any other hotel I have ever stayed at. The wonder of your Disneyland trip starts as you unload your luggage at the front door, which can be a truely trying moment in other locations. If you want your trip to run smoothly, stay at the Disneyland Resort.

  • My family believes there truly is “magic” at Disneyland, and that magic is created everyday by Wade and cast members like him. It is evident that he has a true commitment to the original values and vision that Walt had when he opened the park.

    Wade – thank you for keeping the magic alive for all of us. There are many places we could spend our cherished vacation time, but cast members like you continue to make Disneyland our favorite destination.

  • Kudos to you Wade! Your dedication and excellence in your work is one of the reasons that Disneyland is the “Happiest Place on Earth!”

  • Congrats, Wade!

  • whoa. that’s my old neighbor.

  • Every time I visit Disneyland it’s because of people like Wade. I agree that Walt would be proud to see someone with so much passion on his team and continuing to make magical experiences for his audience. I truly hope that cast members like Wade move up in the company and oversee things on a grand scale because it’s that attention to detail and love for people that make disney destinations complete escapes from reality and always a pleasure to visit. We are all proud of you, Wade and I would really like my family to meet you when we come back to the happiest place on earth in two months!!!

  • I live (quite literally) 1 mile from Magic Mountain and it’s a fun place… no doubt. BUT — our family makes the trek to Disneyland about once every 6 weeks BECAUSE of people like Wade. Disney understands that the magic begins the moment you drive into the parking lot. Congrats and keep up the great work Wade (and Disney in general).

  • It is the cast members like Wade that set Disney aside from all others. We just left Disneyland and I can honestly say that there wasn’t a cast member that didn’t go over the top to make our time there special.

  • Awesome job Wade! Walt Disney himself would be so proud of the way you are staying true to the Disney way ๐Ÿ™‚ It’s people like you that create the magic at Disney that I love so much ๐Ÿ™‚

  • Good job!! Keep up the good work!

  • Wade it’s people like you that bring us back to Disneyland Hotel over and over again. Most people take customer service for granted, until they receive very bad or very good service. We all appreciate someone who truly cares compared to someone who is simply doing the minimum required. Thank you and keep it up!

  • yay wade

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