More Walt Disney World Resort Stories

New Magical ‘Once Upon a Time’ Photo Opportunity to Celebrate the Arrival of ‘Frozen’ Characters to Storybrooke

Kelly Glassburn

by , Manager of Marketing & Communications, Disney’s PhotoPass Service

On Sunday nights this fall you’ll find me snuggled with my favorite blanket anxiously waiting for the latest episode of ABC’s “Once Upon a Time” to air. As a fan of Hook – I mean the show – I was excited to hear that some of my favorite “Frozen” characters would be visiting Storybrooke.


In celebration of the arrival of Elsa, Anna and Kristoff Disney PhotoPass and ABC’s “Once Upon a Time” have teamed up to provide you with an exclusive “Once Upon a Time” Magic Shot at Disney’s Hollywood Studios. A Disney PhotoPass Photographer will take your photo in front of a “Once Upon a Time” background, then when you visit and claim your photo you’ll find a magical surprise – Elsa and The Evil Queen have joined you!

To make this celebration extra special, your “Once Upon a Time” Magic Shot is complimentary for a limited time! Just have your photo taken at the location at Disney’s Hollywood Studios, claim your photo at and download your “Once Upon a Time” Magic Shot for no charge*.

Catch up with The Evil Queen, Elsa, Anna and Kristoff on “Once Upon a Time”, SUNDAYS 8|7c on ABC.


*Separate theme park admission required. Online registration required. Download is available only at for a limited time and is not available at any Theme Park or Resort locations. Download is restricted to personal non-commercial use only. Not responsible for lost or missing photos. Your ability to download your photo will expire based on the storage policy. Be sure to download your photo before it expires. Subject to restrictions and change without notice.


  • How do I download my photo for free? I had my photo taken Monday but it is not showing up as free.

  • Could you give us more information on how to redeem this? I’m not seeing my picture as free.

  • We got the awesome photo taken when we were there on Saturday but when I try to download it …. it is not coming up free. is there a code I should enter?

  • We arrive next week…would love this also. Where in Hollywood Studios is it located?

  • Any idea of how long this will go for? I’m a big fan of One Upon A Time but we only arrive at WDW on November 9th. I really want to take a picture with Regina and Elsa!

  • This is so cool! How long will this PhotoPass location be available and where in Hollywood Studios is it located?

  • Any idea how long the pictures will be free to download? I’ll be down there in November and would love to get this picture (I’m a huge Once Upon a Time fan – and really, who doesn’t love Killian?), but downloading pictures is outside my budget.

  • Where is this in hollywood studios?

  • Trying to plan a day for this! Do you know how long the “Limited Time” that they will be free is? Don’t want to miss it! ALSO-where in the park is it located?

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