More Walt Disney World Resort Stories

New Delivery Options and Free Shipping Limited Time Offer Coming to Shop Disney Parks App

Steven Miller

by , Senior Manager, Corporate Social Responsibility, Walt Disney World Resort


A few weeks ago, I shared details about using the free Shop Disney Parks mobile app to search, locate, and purchase thousands of merchandise items offered in Disney-operated retail stores at Walt Disney World Resort. Today, I’m excited to announce some additional enhancements to the app will soon make the shopping experience even better.

Free Shipping Limited Time Offer*
Free shipping will be offered for a limited time now through November 22, 2015 on all Shop Disney Parks standard ground Home Delivery purchases.


New Delivery Options
Once the app update is released, guests visiting Walt Disney World Resort can choose Resort Hotel Delivery, Park Gate Pick-Up or Home Delivery from the Delivery Options on the Review & Purchase screen.
If you choose Resort Hotel Delivery on purchases, you need to have a current Disney Resort reservation linked in My Disney Experience. Resort Delivery is a delivery option for guests until 3:00 p.m. each day. Items will be ready for pick-up at your resort the following day after 12:00 p.m.

If choosing Park Gate Pick-Up as a delivery option, you need to be physically present in a theme park and the item must be available for purchase in that park. Park Gate Pick-Up orders are ready for retrieval at Park Package Pick-Up locations three hours after purchase.

Disneyland Resort Diamond Celebration Products
Finally, I’m happy to report that select products created for the Disneyland Resort Diamond Celebration will soon be available via Shop Disney Parks. Additional products from Disneyland Resort may be added at a future date.

This free app is available for iPhone and smartphones for Android. Visit this page for more details how to download the app.

*Free shipping offer expires 11:59 pm Pacific Time, November 22, 2015. Free shipping applies only to Ground Delivery on orders sent to a single shipping address and does not include shipments to Alaska, Hawai’i, Puerto Rico, the U.S. Virgin Islands or other U.S. territories and possessions. Offer valid on orders placed on the Shop Disney Parks app. Not valid on purchases from and Disney Store and Disney Baby Store locations. We reserve the right to cancel or modify this offer at any time. Void where prohibited.


  • I’m loving that I can shop for park items from home and be able to use my AP discount! Such a great feature!! Something I wish they’d incorporate at (at least for Park items). Thank you!

  • I’m trying to place an order and I’m not getting the free shipping option.

  • So if we don’t have a smartphone we can’t order items that are listed such as the Mickey’s real Swell diner vinyls?

  • Is there the ability to handle returns or exchanges, and is there a cost to do so? There are some great clothing items, but it’s hard to tell online how some things fit. Aloha!

  • Do you think there going to be a paypal option in the future update?

  • Will this app be available in the Canadian App Store? Currently, we can’t access it.

  • I also would like to see the app available internationally. I regularly shop on Disney Store and Guest Merchandise Services from Australia, and it gets a little frustrating when the app is not even available to browse, let alone order on.

  • It would be nice if we could enter the barcode of the item so we know where it is. Waiting on the Pocahontas shoe ornament.

  • First of all, this has been the best app EVER! Second, Thank You so much for the free shipping promo. Third, will we be seeing the Disney Visa discount soon?

    • @Michelle and Camille – The team said that is planned as part of a future update. I don’t have a confirmed time right now as to when that update will happen.

  • I am with Jason and all the international guests, and asking for the app to be avalaible in Canada, i would love to use it for the Christmas period that is fast approaching. Thank you

  • Do we know when or if there will be a discount for purchases using Disney Visa (there is discount for purchases in-park and in-store but I have not seen for this app)??? Thanks.

  • My wife and I would also like a Windows Phone app.

  • Is this app available on windows phone?

  • That same feature Robert mentioned I hope it would also be added for Canadians as well. Since I purchase a lot of items each time I am at Walt Disney World it’s something I would consider doing, however since I can’t download the app I’m not able to do that. I will be back at Walt Disney World this December and I hope by than I will have the app. So Steven I ask is there going to be an update really soon where Canadians and other international guests can download it?

    • @Jason – I’m sorry to hear of your frustrations. Please know that feedback has been shared with the Shop Disney Parks App team. Unfortunately, I don’t know of any immediate plans for international versions.

  • I have to agree with Robert – we will be visiting from the UK but are unable to use these features as the app isn’t available in the UK App Store. Please share the app with UK guests, at least for resort delivery.

  • I love the app! I can buy park items from the comfort of home without needing to beg my friends who are locals. The only issue I’ve had is I can’t use my Disney Gift Cards as payment. Any plans to add that to the app as a payment option like it is on the Disney Store website?

    • @Steph – I spoke with the team who said that is planned as part of a future update. At this time, I’m unsure when that update will happen.

  • I like that you can get Disneyland Diamond Celebration items without having to go to Disneyland. Apps seem to be very popular with a lot of companies so I love that I can now do my Disney Shopping through the app. I do agree they should have support the visitors from the UK, as I have family that live over there.

  • James’ wife here – Wow, you had me with free shipping! I have just started compiling the list for holiday presents and no gift list is complete without Disney gifts! Thanks for the great news…


  • With hotel and park gate pick up you should really add UK support and release in store, fair enough if shipping isn’t available to home but many visit from the UK.

    • @Robert – Thank you for your feedback. I’ll share it with the Shop Disney Parks App team.

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