Every Role A Starring Role – Guest Relations Hostess at Disneyland Resort

Kevin Rafferty, Jr.

by , Communications, WDI

As a Guest Relations Hostess, J’Amy Pacheco is a great resource for Disneyland Resort guests. In addition to giving guided tours of Disneyland park, J’Amy also leads the popular “Walk in Walt’s Footsteps” tour, showing guests the inspiration and creativity behind Walt’s first theme park and the original Magic Kingdom. The guided tours program has been providing guests with the opportunity to view the Disneyland Resort in a different way for 60 years. J’Amy notes, “Guided tours go all the back to Walt Disney’s time. In fact, I think you could say that Walt Disney was the very first tour guide. The rest of us have just followed in his footsteps.”

J’Amy also gives us a tour of her experience through Disney Aspire — an education investment program that covers 100% of tuition for cast members who want to pursue their dreams of college or professional skills. J’Amy was among the first Disneyland Resort cast members to sign up.

In this “Every Role a Starring Role,” learn how J’Amy brings to life the Disneyland Resort for guests and understand her new journey returning to school with assistance from the new education program, Disney Aspire.


  • This is a great opportunity for people. We just did the happy haunt tour and it was great. These are special people with lots of respo. Can’t wait to do another.

  • She’s living my dream and doing it awesomely!!!

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