More Walt Disney World Resort Stories

The Disney Ticket Center is Now Open at Disney Springs!

Kelsey Noland

by , Digital Integration Manager, Disney Experiences

You may recall when we opened Town Center at Disney Springs we also opened the Welcome Center, a convenient and beautiful location for the Guest Relations team at the heart of our property. For the past four years, our cast members have been making magic and assisting with any and all guest needs and I’m thrilled to share we’ve expanded our services to a new location called the Disney Ticket Center.

Conveniently located at Disney Springs Town Center near the Welcome Center and Blaze Fast Fire’d Pizza, this location is your new one-stop shop for most of your ticketing needs including the following:

  • Purchase Disney theme park tickets, make upgrades and pick up will call tickets (including special event tickets like Mickey’s Not-So-Scary Halloween Party)
  • Purchase or renew Walt Disney World Resort Annual Passes
  • Purchase Military Salute tickets and upgrades
  • Make Disney Springs restaurant reservations

Still in need of general assistance? Don’t worry! Our Guest Relations team at the Welcome Center will continue to assist with lost and found items, currency exchange, and any general questions you may have to make your visit with us as hassle-free as possible.

The Disney Ticket Center at Disney Springs

The Disney Ticket Center operating hours are Sunday-Thursday, 10 a.m.-10 p.m. and Friday-Saturday, 10 a.m.- 11:30 p.m.


  • I just purchased 3 one day passes for my daughter, husband and child. Can I convert those to annual passes for them as a gift. I live in Florida they live in Michigan

  • We have to pick up our passes, which I see is available here, but can we sort out a DAS, or do we still need to go to GS? Also another ask about Tables in Wonderland? TIA TTFN

  • Can we exchange old Disney tickets for new ones here too?

  • Will you also be able to purchase Tables in Wonderland at the Ticket Center?

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