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Behind the Nametag: Disney Cast Member Empowers Cast With Technology

Jen Estremos

by , Sr. Business Analyst, Technology & Digital

Typically, our Disney cast members make magic across our parks, resorts and experiences for guests. Today, I’m sharing a story about a cast member in the technology and digital organization who makes magic for his fellow cast!

Senior Product Manager Dan Downing has been a cast member for more than 20 years, and has worked in custodial operations, guest services, communications, and now, technology! In his current role, he supports the Disney Cast Life mobile app, an internal application cast members use to view their schedules, get company news, log time and more. 

It’s important our cast across the company have the tools they need to perform their roles: assisting guests and ensuring they make magical memories while visiting Disney. Dan uses his vast background in roles across the company to empower cast with all the information they need, right at the tips of their fingers.  

With the Disney Cast Life app, Dan and his team members are facilitating magic making for thousands of cast members and guests around the world! Learn more about Dan and his Disney career journey in the video below.

Comments

  • Great story. Thank you for sharing