Top 5 Favorite Features on the Disneyland App

Jessica Pineda

by , Public Relations Manager, Disneyland Resort

When friends and family ask me for pro tips on visiting the Disneyland Resort, my number one answer is always: “Download the Disneyland app!”* It has intuitive planning tools and resources for making the most of your trip, such as viewing park maps and entertainment schedules, mobile ordering food and beverages, viewing your Disney PhotoPass photos and more. Think of it as your trusty, digital sidekick.

Plus, the app continues to evolve, adding new capabilities and content to help enhance your experience. To name a few, here are some of the latest and greatest features to check out! (To access all available features, make sure to have the latest version of the Disneyland app.)

1. Remember where you parked using the new car locator feature – coming later this month to the Disneyland app

Car locator demonstration on mobile device

This complimentary feature, presented by State Farm, will use Location Services to find and save your parking information at the Mickey & Friends parking structure, Pixar Pals parking structure, Toy Story parking area and Simba parking lot. It works best when you enable Location Services, Bluetooth technology and Notifications on your mobile device, but if you don’t have Location Services on, you can manually enter your parking details. Either way, it’s a helpful reminder at the end of the day!

2. Snap a selfie in augmented reality with new Disney PhotoPass Lenses – available starting today

In addition to unlimited Disney PhotoPass digital downloads, audio tales and the ability to select the next available Lightning Lane entry window, one at a time, for select attractions**, the purchase of Disney Genie+ service now includes access to Disney PhotoPass Lenses in the Disneyland app*** – some of which are unique to Disneyland Resort! Initially launched at Walt Disney World Resort in collaboration with Snap, these interactive photo moments immerse you in Disney stories and make your park memories even more magical. The video below shows how you can take an underwater photo with Marlin and Dory, pose with Grogu and more using augmented reality.

3. Save time at select Disneyland Resort shops with merchandise mobile checkout

Guests using Mobile Checkout

For a speedier in-store shopping experience at select merchandise locations, you can scan and pay for select items right from your phone using the Disneyland app. Storing a payment option, like a credit card, to your Disney account adds even more convenience. When you’re done, show your QR confirmation code and selected items to a cast member at the designated exit, and you’re all set! World of Disney in Downtown Disney District, Emporium at Disneyland park and Elias & Co. at Disney California Adventure park are among the many shops that offer merchandise mobile checkout.

4. Ask a question using in-app chat

When you have a question, help is just a few taps away! Select the Chat with Us option in the main menu of the Disneyland app, and a cast member will be able to assist you via in-app messaging with inquiries including general theme park information, tickets and ticket linking, account troubleshooting and more. This feature is accessible 24 hours a day and cast members will respond during normal operating hours, between 7:00 a.m. – 9:00 p.m. PT.

5. Thank a cast member with mobile cast compliments

Since the feature launched in August, guests have left thousands of mobile compliments for our extraordinary Disneyland Resort cast members! If you’d like to express your gratitude, search “cast compliment” in the Disneyland app, choose one of the positive sentiments from the drop-down menu and select the location. You’ll also have the option to enter the date of your interaction and the cast member’s first name and hometown (as it appears on their nametag).

In addition to these magical and helpful tools on the Disneyland app, you can look forward to even more digital convenience this fall, when MagicBand+ arrives at the Disneyland Resort! This wearable technology will offer hands-free convenience and unlock a new dimension of Disney storytelling.

What’s your favorite feature on the Disneyland app?

Both a Theme Park reservation and valid admission for the same Park on the same date are required for Park entry. Park reservations are limited, subject to availability, and are not guaranteed. Offerings may be limited in availability, and are subject to restrictions, and change or cancellation without notice. Park admission and offerings are not guaranteed. Visit Disneyland.com/Updates for important information to know before visiting.

*Message, data and roaming rates may apply. Availability subject to handset limitations and features may vary by handset or service provider. Coverage and app stores not available everywhere. If you’re under 18, get your parents’ permission first.

**Attractions with Lightning Lane entrances that are Disney Genie+ purchases are limited in availability, subject to change or closure, may vary by date, and are not guaranteed. Limit one Lightning Lane selection per experience each day.  Price, terms and entitlements are subject to restrictions, and change or cancellation without notice.

***With the purchase of Disney Genie+ service, Disneyland guests can access many Disney PhotoPass Lenses in the Disneyland app as soon as they enter a theme park. Select Disney PhotoPass Lenses are accessible only within designated areas of Disneyland Resort. Other Disney PhotoPass Lenses will remain accessible in the Disneyland app until 5:59 a.m. on the 45th day after the day on which the Disney Genie+ service was used; certain states and localities are excluded. Many Disney PhotoPass Lenses use technology that detects the coordinates of key points on a guest’s face and/or hands and may be used only by guests 18 years of age and older who have consented to use of this technology. Therefore, guests unable to provide such consent, as well as guests under 18 years of age, will have fewer lenses available to use. To access Disney PhotoPass Lenses, an eligible mobile device with the Disneyland app with access to the device’s camera and location is required. Use of Disney PhotoPass Lenses is subject to the Terms and Conditions. Subject to restrictions and change without notice.

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